Return & Refund Policy

At Zevoria Beauty, we want you to be satisfied with your purchase. Please read our return and refund policy carefully before placing your order.

1. Return Period

You may request a return within 7 days of receiving your order.

Any return request made after 7 days from the date of delivery will not be accepted.

2. Eligibility for Return

A product may be eligible for return if:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is unused and in its original condition and packaging.

For hygiene and safety reasons, opened or used skincare products generally cannot be returned, unless the product was received damaged, defective, or incorrect.

3. Return Request

To request a return, please contact us within 7 days of delivery and provide:

• Your order number
• Reason for the return
• Clear photos/videos of the product, if applicable

Our team will review the request and confirm whether the return is eligible.

4. Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed through the applicable payment method or another mutually agreed method.

5. Non-Returnable Orders

Returns will not be accepted if:

• More than 7 days have passed since delivery.
• The product has been used or damaged by the customer.
• The product is missing its original packaging or essential components.
• The customer changes their mind after using the product.

6. Important Notice

Please inspect your order as soon as you receive it. All return and refund requests must be made within 7 days of delivery. Requests made after this period will not be accepted.

Zevoria Beauty reserves the right to reject a return or refund request that does not meet the conditions mentioned above.

Contact : 0323-3906659

Business Email :  zevoriabeauty@gmail